America First
Whenever possible, we choose to carry products that are made in the USA; we'd prefer to support American workers and American companies. American-made products are clearly and proudly indicated in the listings.

Questions
If you have a question about any of our products, don't hesitate to e-mail us. We have access to many more items than we currently list. If you're looking for something specific, such as a specific metal, color, or finish, please ask and if we don't have it we'll see if we can find it for you.

Ordering Information
The following information covers our policies regarding shipping, returns and ordering. If you have questions not addressed here, you can reach us at sales@circlesundries.com. You'll receive a response within 48 hours during business days.

Mail / Fax Orders
For those who would prefer to order from Circle Sundries using a mail-in or fax-in form, it is available in PDF format here Order Form, or by contacting us at sales@circlesundries.com. Personal checks are not accepted. Orders submitted with personal checks will not be accepted, and they will be returned.

Payment Methods
All payments must be made in US dollars. We accept: Visa, Master Card, Discover, and American Express for online orders; and Visa, Master Card, Discover, American Express, cashier's checks and money orders with our Mail/FAX Order Form. Personal checks are not accepted.

Product Quantity and Availability
We stock a reasonable number of most of the items we carry. If, however, you are interested in ordering larger quantities, we suggest checking with us regarding product availability. Orders for larger quantities are welcome, but may not be immediately available from current inventory.

Shipping Information
Circle Sundries ships to the United States, Canada, Ireland, Australia, New Zealand, and the United Kingdom.

All items are shipped via USPS Priority Mail.

Our shipping rates are based on the total of the shipping weights of the individual items ordered and paid for in the same transaction.

Shipping Rates
Shipping Weight & Approximate Cost
up to 1 lb - $5.25
1lb. - 2lbs - $7.50
over 2 lbs - $9.25

Most orders are shipped within 48 hours of payment receipt. Standard delivery time for Priority Mail is two to three business days. Please allow for extra processing time during busy seasons, such as holidays.

Sales Tax
All Rhode Island residents must pay 7% sales tax on taxable items.

Backorders
On rare occasions, an item may go out of stock before your order is received. If an item in your order is currently unavailable, we will notify you that it has been backordered, and of the estimated date of availability. If the majority of your order is available, we will ship the those items and leave the remaining item(s) on backorder, unless you request that we cancel them.

If you have paid with a cashier's check or money order, your payment will be held and your item(s) sent as soon as available. If you wish to cancel your backordered item(s), your payment will be refunded in the form of a store credit.

You will not be charged any additional shipping costs for shipping any backordered item(s) from any order which has already been shipped.

In extremely rare circumstances, an item may be discontinued by the manufacturer or vendor before we have a chance to remove it from our website. If so, we will notify you immediately, and cancel those item(s) from your order.

Returns
We understand that sometimes customers may need to return a product. Please use the following guidelines if you wish to request a return:

Contact Circle Sundries to request a Return Authorization (RA) number. Please e-mail returns@circlesundries.com with your order number, the product name and part number, the quantity and the reason for the return. Items returned without prior authorization, and without an RA number displayed on the package exterior, will not be accepted and will not be credited.

We are not responsible for items returned without a return authorization number.

All returns are subject to a 15% restocking fee.

The customer is responsible for all return shipping costs. We recommend that you send your package via an insured and traceable method. We are not responsible for any returns lost or damaged in transit.

If your item(s) was/were paid for via cashier's check or money order, you will be issued a store credit for the value of the items minus the applicable restocking fee.

We are not responsible for items that are lost in shipment due to invalid or inaccurate shipping information, or for items received by any other authorized or unauthorized party.

Custom engraved items are not returnable.

RoundAbout Directions
Because you never quite know where the path is going to take you, RoundAbout Directions was chosen as the name for the parent organization of Circle Signia, Circle Sundries, and Circle Graphics. Ten years ago, we'd never have guessed that this is what we'd be doing today; and today we can't imagine doing anything else. Tomorrow? Well we try to keep remembering that it's not about the destination, it's about the journey.